Sub-processors
Who handles personal data for Showreel Studio, what for, and where. Section 13 of our terms of service and our privacy notice both refer to this list. We tell customers before we add a sub-processor for their material, so they can object.
For your material
Your material means your films, recordings, decks, comments, kits and own voices, and any personal data inside them. For that personal data you are the controller and we are your processor.
| Sub-processor | What for | Where |
|---|---|---|
| Google Cloud (Google Cloud EMEA Ltd) | hosting, storage, backups, cloud recording | United Kingdom (data, backups, recording), Belgium (the service), and the European Union (a recovery copy) |
| Stripe (Stripe Payments Europe Ltd) | taking payments and the billing page, for the people who pay | European Union, and the United States |
Only if your organisation agrees to it in writing
By default, scripts are written on your own Claude plan or your organisation's own Claude API key, and the voice-over runs on your organisation's own Google Cloud project. Those providers work for you, under your agreements with them, not ours. So does a voice service your organisation connects with its own key (ElevenLabs, Hume, Microsoft Azure or OpenAI): the words of a voice-over go to it on your account.
An organisation can instead agree with us, in writing, that the service writes or speaks for it on our own accounts. For that organisation only, these also handle the text of its scripts, decks and voice-overs:
| Sub-processor | What for | Where |
|---|---|---|
| Anthropic (Anthropic, PBC) | writing scripts and decks (Claude) | United States |
| Google Cloud (Google Cloud EMEA Ltd): Vertex AI and Text-to-Speech | writing (Gemini) and voice-overs | United States, unless another region is agreed |
No organisation has this arrangement today.
For our own records
We are the controller for these records: accounts, billing, invoices, our email and questions to the help assistant. The providers below handle them for us, and never your material.
| Provider | What for | Where |
|---|---|---|
| Google Workspace (Google Cloud EMEA Ltd) | our email at hello@showreelstudio.app | European Union, and the United States |
| Tek01 S.r.l. (FatturaElettronica APP) | issuing electronic invoices | Italy |
| Google Cloud (Google Cloud EMEA Ltd): Vertex AI | answering questions to the help assistant (the words are not kept) | European Union |
Invoices also go to Italy's revenue agency through its invoicing system (the SdI), and to our accountant, because the law requires it.
Transfers outside the European Union
The United Kingdom is recognised by the EU as protecting personal data adequately. Where a provider handles data in the United States, it does so under the EU-US Data Privacy Framework or the European Commission's standard contractual clauses.
Last updated 29 October 2026.